At SHOP4RESELLERS, we strive to ensure that our customers are satisfied with their purchases. We understand that there may be circumstances where a customer may wish to cancel an order or request a replacement. In such cases, our Refund and Cancellation Policy applies.

Cancellation Policy:

Customers can cancel their orders within 4 hours of placing the order or before dispatching the order. Your amount will be refunded after deducting the packaging cost.

Orders cannot be cancelled once the item has been shipped.

Return / Replacement Policy:

In the unlikely event that the customer receives a damaged product, then you will have to share 360 degree continues video in next 4 hrs after receiving the order.

We will not provide any replacement/return of Product. The amount will be refunded considering refund policy.

The replacement policy is applicable only for products that are damaged upon delivery. It is not applicable for products that are damaged due to customer mishandling or misuse.

Please note that we do not offer reverse pickup facility and the customer must arrange for the product to be shipped back to us using a reliable courier service. The shipping charges for the return will be borne by the customer.

Refund Policy:

The refund process will commence upon receipt of the product at our warehouse, following completion of all quality checks and verification. Please allow up to 7 working days for the refund to be processed.. The mode of refund may depend on the mode of payment used at the time of placing the order.

Please note that the shipping charges are non-refundable.

If the customer refuses the items at the time of delivery or if the order fails to be delivered due to customer negligence, a restocking fee of up to 20% along with shipping charges will be deducted from the refund amount.

Rest assured that once you receive a confirmation from us regarding your refund request, we will initiate the process and follow up with financial organizations. If there are any delays, please contact us and we will gladly assist you.

We reserve the right to refuse a refund or replacement request if the customer does not comply with the terms of our policy.